Privacy Policy

Community Housing Education Center (CHEC)
Effective Date: August 22, 2026
Website: gochec.org

Community Housing Education Center (“CHEC,” “we,” “our,” or “us”) is a 501(c)(3) nonprofit organization committed to respecting and protecting the privacy of the individuals, families, volunteers, donors, program participants, and community partners we serve.

This Privacy Policy explains how CHEC may collect, use, protect, and share information when you visit our website, register for a program or event, volunteer, make a donation, contact us, or otherwise interact with CHEC.

1. Information We May Collect

CHEC may collect information that you voluntarily provide, including:

Name
Email address
Telephone number
Mailing address
Age or age range when relevant to program eligibility
Event and program registration information
Volunteer information
Donation-related information
Communication preferences
Questions, comments, or information submitted through website forms

We may also automatically receive limited technical information when you use our website, such as browser type, device type, pages visited, referring website, and general website usage information.

2. How We Use Your Information

CHEC may use information collected through our website to:

Register individuals for CHEC programs, classes, workshops, and events
Communicate about upcoming programs and community resources
Coordinate volunteers
Respond to questions and requests
Process and acknowledge donations
Improve our website, programs, and services
Measure community engagement
Maintain appropriate organizational records
Protect the security and integrity of our website
Comply with applicable legal and regulatory requirements

3. Program Information

CHEC provides community programs that may include free tax preparation, financial education, Medicare education, senior technology education, senior wellness and social activities, housing education, and community resource services.

Information submitted for one program will be used primarily for administering that program and related CHEC services.

CHEC will not use sensitive information collected for program participation for unrelated marketing purposes without appropriate authorization.

4. Tax Preparation Information

CHEC may provide free tax preparation services through programs such as the IRS Volunteer Income Tax Assistance (VITA) program.

Tax return information and documents provided for tax preparation are subject to additional federal privacy, confidentiality, recordkeeping, and disclosure requirements. CHEC does not treat tax return information as ordinary website marketing information.

Information submitted through a general CHEC website contact form should not include Social Security numbers, tax returns, banking information, passwords, or other highly sensitive financial information unless CHEC specifically directs you to an approved secure method for submitting that information.

5. Medicare Education

CHEC may provide educational programs concerning Medicare and related topics. Participation in general educational programs does not require an individual to enroll in an insurance plan or purchase insurance products.

If information is collected for an insurance-related appointment or service, additional privacy notices, permissions, or regulatory requirements may apply.

6. Donations and Payment Information

CHEC may use third-party payment processors to accept online donations.

When you make an online donation, payment information may be collected and processed directly by the applicable payment provider. CHEC does not necessarily receive or store your complete credit or debit card information.

Third-party payment services maintain their own privacy and security practices.

7. Email and Communications

If you provide your email address or telephone number, CHEC may use it to communicate with you regarding programs, registrations, volunteer opportunities, community resources, donations, or other CHEC activities.

You may request to stop receiving promotional communications from CHEC at any time. Administrative communications related to a program for which you registered may still be necessary.

8. Cookies and Website Analytics

Our website may use cookies or similar technologies to help the website function, understand visitor activity, measure website performance, and improve the user experience.

Your browser may allow you to limit or disable cookies. Some website features may not function properly if cookies are disabled.

9. Third-Party Websites and Services

The CHEC website may contain links to third-party websites or services, including registration platforms, donation processors, social media platforms, scheduling services, or community resources.

Once you leave the CHEC website, the privacy practices of the third-party service apply. CHEC is not responsible for the privacy practices, security, or content of independently operated third-party websites.

10. How We Protect Information

CHEC takes reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, misuse, or loss.

However, no website, electronic transmission, or information-storage system can be guaranteed to be completely secure.

11. Sharing of Information

CHEC does not sell or rent personal information.

We may share limited information when reasonably necessary with:

Service providers assisting CHEC with website, registration, communication, payment, or administrative functions
Government agencies or program partners when required for an authorized program
Professional advisers when necessary
Law enforcement or government authorities when required by law
Other parties when you have authorized or requested the disclosure

Service providers are expected to use information only as necessary to provide their services.

12. Children's Privacy

CHEC's website and general services are not intended to knowingly collect personal information online directly from children under 13 without appropriate parental or guardian involvement.

Some CHEC community or volunteer programs may include minors. When appropriate, CHEC may require parental or guardian consent before participation.

13. Your Privacy Choices

You may contact CHEC to request that we:

Correct inaccurate contact information
Update your communication preferences
Remove you from nonessential email communications
Answer questions about information you previously submitted
Delete certain information when CHEC is not legally or operationally required to retain it

Some records may need to be retained to comply with legal, tax, grant, nonprofit, insurance, or program requirements.

14. Changes to This Privacy Policy

CHEC may update this Privacy Policy periodically to reflect changes in our programs, website practices, technology, or legal requirements.

When significant changes are made, the updated policy will be posted on our website with a revised effective date.

15. Contact CHEC

Questions or concerns regarding this Privacy Policy may be directed to:

Community Housing Education Center (CHEC)
Website: gochec.org
Email: chec@gochec.org
Phone: 601-238-7653

CHEC is a 501(c)(3) nonprofit organization.

This Privacy Policy is intended to provide general information regarding CHEC's website privacy practices and should not be interpreted as legal, tax, Medicare, or insurance advice.